Terms & Conditions
These terms and conditions outline the rules and regulations for the use of Smell Factory's website and services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Smell Factory’s website if you do not accept all of the terms and conditions stated on this page.
1. Definitions:
- "Company" refers to Smell Factory, a business operating under Indian laws.
- "Customer," "You," "Your" refers to the individual or entity using our services.
- "Products" refers to the perfumes and related products available on the Smell Factory website.
- "Website" refers to https://smellfactory.in.
2. Eligibility: You must ensure that the personal information provided during registration or checkout is accurate and complete. By placing an order, you confirm that you have the legal authority to use the payment method provided.
3. Account Registration: To place an order, you may be required to create an account on our website. You are responsible for maintaining the confidentiality of your account details and for all activities under your account. Smell Factory reserves the right to terminate accounts, refuse service, or cancel orders at its discretion.
4. Pricing & Payment: All prices listed on our website are in Indian Rupees (₹). We reserve the right to change prices at any time without prior notice. Payments can be made using the payment methods provided on our website. By placing an order, you authorize Smell Factory to charge the amount due to your chosen payment method.
5. Shipping & Delivery:
- Free Shipping: Orders totaling ₹ 599 or more qualify for free shipping.
- Shipping Fee: A flat fee of ₹ 80 applies to orders below ₹ 599.
- Delivery Timeframe: We aim to deliver your order within 3 to 7 business days, depending on your location within India. However, delivery times are not guaranteed and may vary due to external factors.
6. Return & Refund Policy: Please refer to our Refund Policy for details regarding returns and refunds.
7. Order Cancellation: Once an order is placed, it cannot be canceled. Please ensure that you review your order carefully before finalizing your purchase.
8. Product Availability: All products are subject to availability. Smell Factory reserves the right to discontinue any product at any time without notice.
9. Limitation of Liability: Smell Factory is not liable for any damages that may arise from the use or inability to use our website, including but not limited to direct, indirect, incidental, or consequential damages.
10. Governing Law: These terms and conditions are governed by and construed in accordance with the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu.
11. Modifications: Smell Factory reserves the right to modify these terms and conditions at any time without prior notice. Continued use of the website after changes have been made constitutes your acceptance of the new terms.
12. Contact Information: If you have any questions about these terms, please contact us at contact@wordpress-1509085-5792100.cloudwaysapps.com.